Privacy Policy

Stratum Global LTD is a company registered in England and Wales. For the purposes of applicable data protection law, we are the "data controller" of personal data collected through this website and our services.

If you have any questions about this policy or how we handle your data, you can reach us via our contact page.

We collect personal data in the following categories:

• Identity & contact data — name, job title, company, email address, phone number.
• Communication data — messages you send us through forms, email or other channels.
• Technical data — IP address, browser type and version, time zone, device identifiers and operating system.
• Usage data — pages visited, links clicked, referring URL, time spent and other interaction data.
• Marketing & preferences data — your preferences in receiving marketing from us.

We do not knowingly collect data from children under 16.

• Directly — when you fill in a contact form, request a quote, subscribe to updates or correspond with us.
• Automatically — through cookies, server logs and similar technologies as you interact with the site.
• From third parties — analytics providers, advertising networks and publicly available sources.

We process your personal data only where we have a lawful basis to do so:

• Contract — to provide services you have requested.
• Legitimate interests — to operate, improve and secure our website and services, and to communicate with you about your enquiries.
• Consent — for non-essential cookies, marketing emails and other optional processing.
• Legal obligation — to comply with applicable laws, regulations and lawful requests.

Our website uses cookies and similar technologies to make the site work, remember your preferences, measure performance and (with your consent) deliver relevant marketing. We use the following categories:

• Strictly necessary — required for the site to function (e.g. security, load balancing).
• Performance & analytics — help us understand how visitors use the site.
• Functional — remember choices you make (e.g. language, theme).
• Marketing — used to deliver relevant advertising and measure campaigns.

You can manage your preferences at any time via your browser settings or our cookie banner. Full details are available in our Cookie Policy.

We use analytics tools (which may include Google Analytics, Plausible or similar services) to understand how visitors interact with our website. These tools may set cookies or use similar technologies to collect information such as your IP address (often truncated), pages viewed, time on site, and referring source.

Analytics data is used in aggregate to improve our content and services. Where required by law, analytics is loaded only after you give consent via our cookie banner.

We share personal data with carefully selected third-party providers who help us operate our business. These may include:

• Cloud hosting and infrastructure providers.
• Email, communication and CRM platforms.
• Analytics and performance monitoring tools.
• Payment processors (where applicable).
• Professional advisers (lawyers, auditors, insurers).

All third parties are required to respect the security of your personal data and to treat it in accordance with the law. We only permit them to process your personal data for specified purposes and in line with our instructions.

Some of our service providers operate outside the UK or EEA. Where personal data is transferred internationally, we ensure an appropriate level of protection through mechanisms such as the UK International Data Transfer Agreement, the EU Standard Contractual Clauses, or transfers to jurisdictions covered by an adequacy decision.

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include:

• Encryption of data in transit (TLS) and at rest where appropriate.
• Role-based access controls and least-privilege principles.
• Regular security reviews, vulnerability scanning and patching.
• Staff training on data protection and confidentiality.
• Incident response and breach notification procedures.

In the unlikely event of a personal data breach, we will notify the relevant supervisory authority and affected individuals where required by law.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting obligations. Typical retention periods are:

• Enquiry data — up to 24 months from last contact.
• Client records — for the duration of the engagement plus 7 years.
• Marketing data — until you unsubscribe or withdraw consent.
• Server logs & analytics — typically 14 to 26 months.

Subject to certain conditions, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data (the "right to be forgotten").
• Restrict or object to our processing.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

We may send you marketing communications where you have consented or where we have a legitimate interest to do so and the law permits it. You can opt out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last updated" date at the top of this page indicates when it was last revised. Material changes will be notified through the website or by email where appropriate.

If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to exercise any of your rights, please contact:

• Stratum Global LTD
• Email: privacy@stratumglobaltech.com
• Web: Contact form